‘Wicked problems’ are complex problems also typically involving a human or social dimension which resist simple one-shot policy or technical solutions (e.g. Conklin, 2005).
Our integrated approach to this is outlined in such papers as:
Richards, C. (2014). Outcomes-Based Authentic Learning, Portfolio Assessment, and a Systems Approach to ‘Complex Problem-Solving’, Journal of Problem-Based Learning in Higher Education, 1, 78-95
An adapted version as Richards, C. & Tanquilit, N. (2014). Sustainable solutions to ‘complex problem-solving’: A key to effective community and industry engagement and partnerships by university researchers, International Journal of Planning and Development, 1(1), 1-10.